The Executive Director serves as the chief executive officer of BIC and is responsible for the organization’s overall leadership, management, and external presence. This hands-on role requires the ability to balance internal operational strength with strategic external engagement. BIC seeks a leader who brings strong management experience, sound judgment, and a deep commitment to immigrant communities.

BIC enters this moment from a position of strength: financially stable, highly respected, and supported by a committed Board and staff. At the same time, the organization is poised to strengthen its visibility, deepen partnerships, and expand its impact in ways that are both strategic and sustainable. The next Executive Director will build on this strong foundation while guiding the organization with clarity, discipline, and purpose.

This is a full-time position based in Pittsfield, Massachusetts, with a hybrid work structure. The Executive Director is expected to be actively engaged in the local community. Compensation is competitive and commensurate with experience. BIC offers a benefits package that supports employee well-being and sustainability.

Leadership Priorities: 

• Strengthen Visibility and Community Presence: Ensure that stakeholders clearly understand BIC’s role, services, and impact. Represent the organization in key community conversations and partnerships, prioritizing visibility where it matters most.

• Guide Thoughtful, Mission-Aligned Growth: Support programmatic growth that responds to community needs while remaining grounded in organizational capacity, staff sustainability, and mission integrity.

• Strengthen Organizational Infrastructure: Continue building internal systems, management structures, and operational clarity to support long-term effectiveness and stability.

• Foster a Collaborative, Solution-Oriented Approach: Bring a mindset that emphasizes partnership and problem-solving. Help ensure that BIC is experienced by clients, partners, and donors as responsive, engaged, and committed to finding pathways forward.

• Lead with Presence, Clarity, and Trust: Provide steady, relational leadership that builds confidence across staff, Board, and community. Support the Board’s continued development as a governance-focused body.

Key responsibilities include:

• Leading and supporting a dedicated staff team

• Strengthening organizational systems and infrastructure

• Serving as a visible and effective representative of BIC

• Partnering with the Board of Directors on governance and strategy

• Supporting fundraising efforts in collaboration with the Development Director

Experience and Skills:

• Demonstrated leadership experience in nonprofit, public service, or a related field

• Strong organizational and management skills, including staff supervision and operational oversight 

• Experience engaging with community partners, stakeholders, and/or donors

• Excellent communication skills and the ability to represent an organization effectively

• Ability to balance competing priorities and make thoughtful decisions 

• Lived experience as an immigrant is strongly valued and brings meaningful perspective and credibility to the role. Candidates without lived experience should demonstrate:

• A deep and nuanced understanding of immigrant experiences

• Cultural humility and a strong commitment to equity and inclusion

• Meaningful, sustained engagement with immigrant communities

• Fluency or strong competence in Spanish or another language in addition to English is highly desirable, as it supports effective communication and relationship-building with the communities BIC serves.

The ideal candidate will be:

• Down-to-earth and approachable

• Fair, consistent, and accessible

• A strong communicator and relationship-builder

• Thoughtful and measured in their approach to change

• Deeply committed to BIC’s mission

To apply:

Berkshire Immigrant Center is reviewing applications on a rolling basis, and candidates are encouraged to apply promptly. Applications will be reviewed as they are received.

Interested candidates should submit a resume and a cover letter to board@berkshireic.org. The cover letter should speak directly to the candidate’s interest in this role and how their experience, values, and/or lived experience align with BIC’s mission and leadership priorities. Applications that do not reflect a clear connection to this position are unlikely to be considered.

About Berkshire Immigrant Center

Berkshire Immigrant Center (BIC) is a trusted and vital resource for immigrant and refugee communities across Berkshire County, Massachusetts and the surrounding region. Since 1997, BIC has worked to ensure that immigrants can navigate the complex US immigration system with dignity, access, and support. Through affordable legal services, community education, and advocacy, BIC serves hundreds of individuals and families each year — helping them build stable, secure lives while contributing to the cultural and economic vitality of the region. Deeply rooted in the community, BIC partners with nonprofit, government, and civic organizations to deliver services that are responsive, culturally grounded, and impactful.

Berkshire Immigrant Center is an equal opportunity employer and is committed to creating an inclusive environment for all.

Download the Executive Director position description